Received my parka and very impressed with the quality. Truly warm and durable jacket.

I am very impressed with the service Arctic Bay provided me. I was looking to upgrade my Canada Goose Constable jacket. I wasn’t sure if I was a medium or large. I’m 5’10” with an athletic build. When I contacted customer service and left a message, that evening I received a phone call from Arctic Bay. I explained my predicament with sizing. They sent both sizes for me to try on. I was leaning towards getting the medium but the large was a better fit for my arms. I appreciate the excellent customer service. My Labrador jacket is perfect. More down filling than my old jacket and softer materials used in this jacket. Thank you for quick shipping.

Ordered two jackets: 1. Alaska Parka was OK - good materials and finish; though it was not as insulated as I hoped (and as the images on the website suggested). 2. Antarctica Parka is a killer, good materials and finish, well insulated and generally felt like a premium product. Ultimately, I had to return both as they were too big for me: I'm a skinny 5'7" and both jackets were sized XS

Greetings AB Team, Thank you for your quick shipping to the USA. The coat Nunavut is high quality and down insulates well. Have a nice day. Kind regards IQE

Excellent product. Shipped fast. Top notch customer service dealing with a damage issue and shipping error. Issue corrected expediently with a small gift of appreciation. Keep it up Arctic Bay! Customer for life.

Extremely pleased with Arctic Bay. I originally ordered L size online which was way too big. Had to swap it with a smaller size. Was a smooth process, quick and easy. Would recommend to anyone who would try this brand. Bought Toronto Parka, very very warm and light as a feather.

Just purchased your Antarctica Parka. Nice and warm coat jndeed. Great service also. Thank you for your business. Best of luck. Daniel

I bought an Actic Bay coat a couple of years ago. Excellent! They're toasty warm, and extremely good quality. Can't recommend them highly enough. The zipper is large, easy to use, and heavy duty, which can't be said of many coats produced these days. There is a profusion of handy pockets. The service was excellent, too. A thoroughly good experience. And made in Canada! .Unusual these days.

I ordered a parka jacket. there were difficulties with paying for the order, since I am from Russia, but the technical support works just fine, we found a way out together. as a result, my jacket was delivered to Russia. Feel free to order things here, the quality is very good, most importantly very warm clothes. The purchase will arrive on time, as the company uses high-quality delivery methods. The purchase will be 100 percent delivered to you. I am very glad that I bought this thing here. I will definitely order more. I wish the guys from this company great sales. The only thing I would advise them is to work a little on advertising in other countries

Last year, I bought the men’s black Labrador coat for myself and absolutely love it, so I wanted to get an AB coat for my wife. Bought one for her, but the size was too big, so we ordered another in a smaller size and that was too small. I now have two coats ($1500 USD) that need to be returned. At this point, I’m very concerned because of their return policy requirements and the need to pack and pay for the shipping. Needless to say, AB was very supportive during this process and a quick refund was processed. One star removed because of previous reviews stating AB provided two coats for trying on and a return label. This would have helped reduce my anxiety of the return process (stuck in customs for a week, paying return shipping, and the CC charge of two coats) and my concern of their return inspection process. AB needs to ask themselves, As a largely internet retailer, should we be charging our customers to try on our coats? I paid $70 for my wife to try on their coats and unless they change their policy, I won’t be coming back.