Excellent customer services from AB team for answering all questions through emails in a responsive manner. I was very impressed by their speedy dispatch shipment time within 24hrs and received merchandises within 48 hrs at my door through UPS. Upon receiving, the AB team has put 2 additional different sizes (XXS & XS) and colours (Navy & purple) jackets for me to try with a return label provided as well. The entire experience was stress-free and quick. I purchased the Charlotte Parka, Navy XXS. Finding a jacket that fits perfectly has always been a challenge for me due to having petite size & height of 5ft tall. The length of the parka is above my knee and the sleeve fall very nicely at the wrist area which is perfect. I was also impressed by the craftsmanship details on the jacket. There is a thin leather trim around the sleeve area as well as the zipper that has a leather strap with their brand on it, plus the inside jacket hook is leather instead of often seen elastic band. It has an adjustable waist bend inside the parka for tighten the waist to create an A-line silhouette. Overall, the quality is top notch! I would recommend to anyone to invest in an Arctic-Bay parka especially if you are living in the cold weather.

After many years of freezing through Canadian Prairie winters - some of the coldest on Earth - I finally researched Canadian made down coats. Based on that research and reading reviews, I chose Arctic Bay. After a brief conversation with Daniel, I placed an online order for a Kimberley Coat. A couple of email exchanges with Val re size and colour followed and 4 days later a large box arrived by courier. Val had told me that the company operated on old world values and trust and that two coats in different colours would be shipped so that I could choose between them. Imagine my surprise when I opened the box to find not one, not two but three coats in two different sizes and colours. What fun to try them on and choose the perfect coat. A no-charge waybill was included so the return process was beyond simple. I could not be more thrilled with my beautiful coat or more impressed by the stellar service received from Arctic Bay. I cannot wait for weather cold enough to wear my new coat, knowing I will finally be warm and fashionable as well. Thank you Val and Daniel. If I could give you 10, 50, 100 stars I would. BTW I am in no way related to anybody in the company, have not been paid for this review or coerced in any way. I am simply and truly a very happy and satisfied customer. Linda Smith

Arctic Bay Nunavut Extreme parka my choice for new season . This is my choice to replace my old CG parka . Special 15off & Fast shipping to Montreal with 2 gifts -merino wool hat made in Canada and special garment bag. Thank you Arctic Bay for great products made in Canada.

Let's spend several about this special parka. Looks pretty nice, friendly design, thought in any detail. Also this parka has been purchased for our work on Projects in cold areas of the world. Black color is what we were expecting, down fill seems to to be enough (much more than in Alaska Parka), not heavy jacket, hood is easy to manage, coyote fur looks nice and pleasant. Very nice parka design, pockets are large, everything is on its place. Bravo Arctic Bay!!!

Very nice and functional parka purchased for our work on Projects in cold areas of the world. Outer shell fabric looks nice, down fill seems to to be enough, not heavy jacket, functional hood, easy to manage, coyote fur seems to be good. Very nice parka design, pockets are large. Bravo Arctic Bay!!!

One hundred percent (100%) OUTSTANDING customer service.VG (Val) went above and beyond in answering all of my questions. It was "real" human to human customer service with honest prompt replies that clearly answered every question. The quality of the Pearson Parka is beautiful. Arctic-Bay delivers a unique and exceptionally high quality product. The jacket has style and down warmth -a perfect combination. The jacket will last for decades. The price is right for long term value. We looked at several companies before choosing Arctic-Bay. It was clearly the right choice with product quality and service above any competitor. Thank you Arctic-Bay for a Quality Product from a Quality Team of people.

I got a Nunavut parka in black for a freezing Quebec winter. It was delivered in 4 days, qulity is solid and looks good. Would buy again. Thank you.

I recently bought the 'bomber' style Arctic Bay down jacket. What could have been a very confusing purchase was made into a happy experience by the amazing and efficient attention of 'VG" in customer support. I do not live in Canada so I was a little nervous about making this substantial purchase 'on line'.. 'VG' was awesome. When the Ladies L size I ordered turned out to be too small, 'VG' in customer service jumped right on it!!! Taking photos of the Men's medium, sending perfect instructions on how to return the Ladies, and eventually shipping the replacement men's 'bomber' all within 5 days. I LOVE my jacket. Feels like an old friend already. Arctic-Bay is the best. I can't wait for the really cold weather to come. Thank you the whole team at Arctic-Bay ...Especially 'VG' at Customer Support.

nice coat but the cold penetrates the seams, espescialy in the arms and arm pits, arms are somewhat smaller to helly hanson brand.. for the price i think it should be better.. i walk my dogs at -20 to -30 in timmins on, and the cold goes through by the arms and all the seams.. Robert.

Best dam jacket for the money hands A+++++++