Arctic Bay

100 reviews
PO Box 40013 MARLEE , Toronto , Ontario , M6B 4K4 , Canada
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By Sue

5 a month ago

No shipping is required

No shipping is required. I have my beautiful Charlotte Parka already at home. My husband and I are so impressed with the quality and workmanship of the parka. It's displayed on a chair in our living room so we can look at it every time we walk by it! Thank you for a beautiful product that I am looking forward to wearing for many years! I will highly recommend Arctic Bay to all our family and friends. With much thanks, Sue
By Susan Mason

5 a month ago

Outstanding Service and Luxury Product

I can't speak highly enough of the outstanding service we received from Daniel at Arctic Bay. I had been looking for a winter coat for over 3 years and the wait was worth it! My online search took me to Arctic Bay where I finally saw the style and quality of parkas which I had been looking for. I am not a person who can buy online clothing without trying it on so I phoned Arctic Bay to inquire if there was a location where I could try on the coats. Daniel scheduled an appointment for me at the showroom where I could see, touch and try on the various styles. He was very informative answering my numerous questions on the different styles, materials and the manufacturing process. I couldn't be more thrilled with the beautifully made Charlotte Parka I purchased. The quality and workmanship is outstanding. Not only is the coat stylish and comfortable to wear but most importantly it will keep me warm on the coldest of days! Buying a coat has never been more enjoyable. Many thanks to Daniel for his knowledge, kindness and assistance in helping me own the perfect coat! I will highly recommend Arctic Bay to my family and friends or anyone who is looking for an exceptionally constructed and practical coat at a fair price.
By Darren Budgell

5 2 months ago

Excellent buying experience and customer service

I decided it was time to get a new parka After a few texts back and forth, I ordered an Aurora for my wife and a Nunavut Extreme for myself. They arrived quickly ,only to find that my wife needed a larger size. Sent one back and provided a tracking number, they shipped the replacement jacket before they received my return Everything was handled quickly and painlessly Jackets look to be of excellent quality and construction Overall, an excellent shopping experience
By L K

5 2 months ago

Antarctica Parka

Been wearing this parka for nearly a month and it's fantastic. The workmanship is top notch, and of course it's cozy and warm. Only hiccup for me was the sizing, so I have to recommend considering sizing down, at least for this specific parka. I'm 5'10" about 180 pounds, and I fit a measured 38R at the chest at the tailor. Based on the size chart I ordered a Medium which states is 37-39 inches in the chest. When the Medium arrived it was far too big, sloping a bit off my shoulders and a large air gap when tugged forward even with my bulkiest sweater. However, I reached out to Arctic Bay and arranged to exchange for a Small, has been *perfect.* Customer service was also genuinely kind throughout, and also made an exception to allow for an extra week on my return of the Medium as I was in the middle of moving. Again, other than the sizing hiccup (which is always a risk with trying a brand for the first time online), no issues. I recommend Arctic Bay to anybody who is interested.
By Jonathan

5 2 months ago


Just received the Inuvik. I’m planning to buy another bigger parka. Quality is definitely better than most if not all larger companies. If you are looking for a brand named jacket; I can assure you they are the next up and coming. I anticipate their quality to be good until they hit a certain size like the other Canada goose etc companies before them. Hopefully they keep the same quality when that time comes. But for now, take advantage of this brand and be a early adopter. Get the jacket, you won’t be disappointed.
By Chester C.

5 2 months ago

Great jacket and amazing service to accommodate to my needs

I previously owned an Arctic Bay jacket many years ago and was very impressed with the quality. I then ordered a new jacket due to the holiday sales and was a little confused about the differences between my previous jacket and my new one. The Arctic Bay team (especially Daniel) was very helpful in explaining the new changes in their showroom, whether it be the lining colour changes, lining and fabric feel and also the differences in weight, as down jackets are trending towards the lighter side these days. I was able to compare these against other competitor jackets in their showroom and see how the latest products are trending towards. I could then see what they were going for and how the design decisions are actually in line, if not better than the competition. With my new Alaska jacket, the fur trim that I received wasn't as full compared to my previous jacket, but the Arctic Bay team was very accommodating in making sure that I had a better fur trim and also let me try out and other colours and sizes to get the jacket that I wanted. Overall, they were great to work with and went above and beyond to ensure that I was satisfied with my order. Will definitely order more from Arctic Bay if I do decide on another jacket style in the future.
By Jay Leblanc

5 2 months ago

Premium quality

Received my parka and very impressed with the quality. Truly warm and durable jacket.
By Troy MacPhee

5 3 months ago

Impressive service by Arctic Bay

I am very impressed with the service Arctic Bay provided me. I was looking to upgrade my Canada Goose Constable jacket. I wasn’t sure if I was a medium or large. I’m 5’10” with an athletic build. When I contacted customer service and left a message, that evening I received a phone call from Arctic Bay. I explained my predicament with sizing. They sent both sizes for me to try on. I was leaning towards getting the medium but the large was a better fit for my arms. I appreciate the excellent customer service. My Labrador jacket is perfect. More down filling than my old jacket and softer materials used in this jacket. Thank you for quick shipping.
By Chen

4 3 months ago

Alaska and Antarctica

Ordered two jackets: 1. Alaska Parka was OK - good materials and finish; though it was not as insulated as I hoped (and as the images on the website suggested). 2. Antarctica Parka is a killer, good materials and finish, well insulated and generally felt like a premium product. Ultimately, I had to return both as they were too big for me: I'm a skinny 5'7" and both jackets were sized XS

5 3 months ago

Thank you

Greetings AB Team, Thank you for your quick shipping to the USA. The coat Nunavut is high quality and down insulates well. Have a nice day. Kind regards IQE