I am very impressed with the service Arctic Bay provided me. I was looking to upgrade my Canada Goose Constable jacket. I wasn’t sure if I was a medium or large. I’m 5’10” with an athletic build. When I contacted customer service and left a message, that evening I received a phone call from Arctic Bay. I explained my predicament with sizing. They sent both sizes for me to try on. I was leaning towards getting the medium but the large was a better fit for my arms. I appreciate the excellent customer service. My Labrador jacket is perfect. More down filling than my old jacket and softer materials used in this jacket. Thank you for quick shipping.