Arctic Bay

32 reviews
PO Box 40013 MARLEE , Toronto , Ontario , M6B 4K4 , Canada
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5

Chris McDonald and Nancy Rickett January 16, 2020

Artic Bay recommendation: We needed to travel above the Arctic Circle on business this winter and didn’t have suitable clothes to keep us warm. We surveyed websites for clothing suggestions. We found some well- known Canadian brands, but found one Canadian brand less well known on the west coast that seemed to be a bit above the better known brands. We found Artic Bay. We contacted Artic Bay by telephone 1-800-510-8735 and spoke with Daniel, who listened to our travel destination and was able to recommend a parka for each of us to suit our needs. The parkas were mailed to us, arriving two days after our telephone conversation. We had tried on parkas in Vancouver to determine size and fit. Daniel used this information to provide us with the correct sizing for Artic Bay parkas, based on his knowledge of his competitor’s sizing. Our Artic Bay parkas fit perfectly. The service by telephone, email, and delivery worked flawlessly. We highly recommend Artic Bay for the fit, finish and good appearance.
By

5

Great jacket

Very nice
By

5

As advertised

We were searching for a warm parka to deal with our cold winters. We are not close to any of your retail stores. After measuring an old parka, we had a few questions regarding the fit of the Kimberly parka. I spoke with Val on the phone and he measured the sleeves of the Kimberly parka. I was surprised to find out he is the CEO of Arctic Bay! Upon receiving our parka, we discovered two parkas in the box. Arctic Bay had shipped another colour choice. They included a prepaid return shipping label. Wow what excellent service! The kimberly parka was a perfect fit. I usually wear a small, the medium ended up fitting. Parka appears to be very high quality. Thanks again Arctic Bay Team.
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5

Nunavut Parka

I had an excellent experience with the Arctic Bay Team. They are a company that cares about its customers. They want to make sure you have a parka that fits well and as you expect. I am a pilot in the High Arctic of Canada and have confidence that the Nunavut Parka will keep me warm in the harshest conditions. It is a very well made parka with many small quality workmanships that make it a cut above the Competition. Overall I am very happy with the Parka and the support I got directly from the owner himself, He worked with me to make sure I got the right size and comfort. Thanks Again
By

3

Runs VERY small

I have been eyeing the Belleville Parka for some time (like years) and finally broke down and ordered one. I have always liked the variety of colors. If you are eyeing this Parka, keep in mind it runs VERY small. I am a US size 12 and ordered the XXL (based on the measurements provided on the Arctic Bay website). Definitely made the right call in that XXL fits, but it's almost too snug when wearing a sweater. And today was the first day it was cold enough for me to wear it (with a thick sweater). If I could exchange it for a larger size, I would - but there is nothing larger than a XXL. If I could return it, I would - but I am past the 30-day return policy. All that being said - it DEFINITELY blocks the wind and is a very warm coat - so for that, it's 5-star worthy. If you are smaller than a US size 12, then this it the coat for you. I really, really, really wanted to LOVE this coat, but it's just a smidge too small and I can't exchange or return it - hence the 3-stars.
By

5

Great Arctic bay

I got the new inuvik bomber jacket. I wasn't sure about the size(M or L) and they brought both size when they delivered...And I got the extra gift. Jacket is really great...Really warm and nice design a d good quality. I think this jacket is better than Canada goose & Nobis. Great customer service. Thank you Arctic bay team
By

5

Products & Customer Service

Arctic Bay's Clothing & Customer Services is just awesome,,received both orders the same day,,plus 2 gifts,,His & Hers Torques,,what a surprise,,Thank You Daniel/Arctic Bay
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5

Inuvik Bomber Jacket

Its lightweight,,but very very warm,,awesome,,waiting on my Montreal Parka to come now,,I've known about Arctic Bay for about 3years now,,glad I made my purchases,,previously I thought that CG & Nobis were the top dogs,,,not them but Arctic Bay I my opinion,,good quality materials very durable,,as a matter a fact,,I liked my bomber so much my friend will be receiving the Charlotte Parka real soon.Thank you Arctic Bay
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5

Fab

Excellent communication. Helped me buy my Belleville Parka (I am in the UK and could not get the payment through.) But the lovely people at Artic Bay were wonderful and my coat arrived very fast. They also advised about the size I should have Beautiful coat. Top quality. Buy with confidence. Thank you. Happy UK Customer! xxxx
By

5

Inuvik Bomber Jacket

Received my Jacket,,tried it on,,love it,,the quality of it is just marvelous,,Arctic Bay really made a very nice & warm Bomber Jacket,,after years of not pulling the trigger on Arctic Bay,,finally I did,,I'm glad I did make this purchase,,everything about the jacket is top notch,,far better than CG or Nobis,,now I will make another purchase after Christmas,,I have my eyes on the Montreal Parka.