By Sue Tse

1 7 months ago

Called customer service and was rudely hung up

I called and asked the man who picked up my call regarding the weigh of a XS Charlotte parka. He hung up on me after I finished my question. I called back twice. He didn't pick up my calls. I finally left a voice message. I read a lot of good reviews about how great Artic Bay's customer service were. I did not receive one.

Reply by Arctic Bay 7 months ago
Hello, we have been trying to return your call, but your line always go to voicemail. We have left a voice message and also sent you a text message, but unfortunately you are not responding. Please respond to our customer support, so we can resolve your concerns.