I had an excellent experience with the Arctic Bay Team. They are a company that cares about its customers. They want to make sure you have a parka that fits well and as you expect. I am a pilot in the High Arctic of Canada and have confidence that the Nunavut Parka will keep me warm in the harshest conditions. It is a very well made parka with many small quality workmanships that make it a cut above the Competition. Overall I am very happy with the Parka and the support I got directly from the owner himself, He worked with me to make sure I got the right size and comfort.